HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.<\/p>\n
Product Overview <\/strong><\/p>\n The HP 3-year Active Care warranty provides comprehensive support for notebooks, offering next business day onsite hardware support and remote technical assistance. It includes accidental damage protection, defective media retention, and travel coverage, ensuring your devices are protected both at home and on the go. With predictive analytics and proactive alerts, this service helps maintain high device uptime and fast issue resolution, keeping you productive wherever you work.<\/p>\n <\/p>\n Features<\/strong><\/p>\n \u2022HP TechPulse-enabled support features Benefits<\/strong><\/p>\n \u2022Fast response times Specifications<\/strong><\/p>\n \u2022Product Code: U6578E Software: Productivity Computer Software New HP New<\/p>\n","protected":false},"excerpt":{"rendered":" HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.<\/p>\n","protected":false},"featured_media":42869,"comment_status":"closed","ping_status":"open","template":"","meta":[],"product_brand":[],"product_cat":[15],"product_tag":[],"class_list":["post-42867","product","type-product","status-publish","has-post-thumbnail","product_cat-uncategorized","first","instock","purchasable","product-type-simple"],"yoast_head":"\n
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\u2022Remote problem diagnosis and support
\u2022Next business day onsite hardware support
\u2022Accidental Damage Protection, Defective Media Retention and Travel Coverage
\u2022Replacement parts and materials
\u2022Firmware updates for selected products<\/p>\n
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\u2022Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee\u2019s HP device, IT can more quickly identify needed repairs and make replacements.
\u2022Quick resolutions
\u2022Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
\u2022High device uptime
\u2022Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.<\/p>\n
\u2022Description: HP 3-year Active Care NBD Onsite Notebook HW Support Warranty with ADP DMR TC
\u2022Support type: Active Care
\u2022Additional support option: Accidental damage protection; Defective media retention; Travel coverage
\u2022Duration: 3 years
\u2022Response time: Next business day response
\u2022Coverage window: Standard workdays – 9 hours
\u2022Place of service: Remote and Onsite
\u2022Service method: Onsite and Predictive Support
\u2022Warranty coverage: In warranty
\u2022Care Pack type: Electronic
\u2022Countries\/Regions Available: South Africa
Products Covered By This HP Care Pack Service
\u2022HP Business Notebook – HP ZBook Mobile WKS G7 G8 G9 3\/3\/0 Warranty
\u2022HP Business Notebook – HP ZBook Mobile WKS G7 G8 G9 3\/3\/3 Warranty
\u2022HP Business Notebook – HP ZBook Mobile WKS G10 3 year Warranty<\/p>\n